Awareness and Implementation of ISO 9001:2015 (QMS) Quality Management System

Brochure

ENROL NOW

Course Overview:

ISO 9001 is an internationally recognized standard for quality management systems. To fully understand and implement this standard, United Universal conducts awareness training course. This course provide participants with comprehensive knowledge about ISO 9001 and its requirements. Also, it aims at raising awareness of ISO 9001 and its importance in quality management systems.

Course Content:

- Understanding ISO 9001:
The course starts with a brief introduction to ISO 9001, its purpose, and its significance in improving organizational - processes and customer satisfaction.
- Quality Management Principles:
Participants learn about the seven quality management principles outlined in ISO 9001. These principles serve as the foundation for achieving quality objectives and include customer focus, leadership, and continual improvement.
- Scope and Structure of ISO 9001:
The training course covers the scope and structure of ISO 9001, including the various clauses, requirements, and their interdependencies.
- Process Approach:
This section explores the concept of process approach, emphasizing the importance of understanding and managing organizational processes as a part of quality management.
- Context of the Organization:
Participants learn about the significance of understanding the organizational context, including internal and external factors that can impact the organization's ability to provide products and services that meet customer requirements.
- Leadership and Commitment:
The course highlights the role of top management in establishing and maintaining a quality management system, including their responsibility for quality policy, objectives, and compliance with ISO 9001.
- Risk-based Thinking:
Participants gain an understanding of risk-based thinking, its relevance to ISO 9001, and how it helps organizations identify and address potential risks and opportunities.
- Documentation and Records:
This section covers the documentation requirements outlined in ISO 9001, including the importance of creating and maintaining documented information to support the effective operation of the quality management system. - Internal Auditing and Management Review:
The training course includes a focus on internal auditing, teaching participants how to plan, conduct, report, and follow up on internal audits. Additionally, it highlights the concept of management review and its importance in evaluating the effectiveness of the quality management system.
- Continual Improvement:
The final topic of the awareness training course emphasizes the commitment to continual improvement outlined in ISO 9001. Participants gain insights into techniques such as corrective actions, preventive actions, and the use of key performance indicators to measure and enhance processes.

Objectives

1. Understand the key concepts, principles, and requirements of ISO 9001.
2. Learn how to effectively implement and maintain a quality management system in line with ISO 9001 standards.
3. Gain practical skills in conducting internal audits, managing non-conformities, and continual improvement.
4. Prepare for ISO 9001 certification audits and ensure compliance with the standard.
5. Enhance organizational performance, customer satisfaction, and overall quality management practices.

target groups:

 Quality managers, quality assurance professionals, and quality control personnel
 Employees involved in implementing, maintaining, or auditing a quality management system
 Individuals seeking to enhance their understanding of ISO 9001 principles and requirements

Brochure

ENROL NOW

Sample of the certificate